I had ordered something on groupon, due to some clerical issues with the bank the order...

GetHuman-luciraeb's customer service issue with Groupon from November 2018

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The issue in GetHuman-luciraeb's own words
I had ordered something on groupon, due to some clerical issues with the bank the order failed. I recieved an email that the order failed and after a couple days the order disappeared from my groupon. After fixing the issues with the bank, i placed a new order as the old was no longer available to reattempt. After reordering I was charged for the original order. Which my understanding was no longer valid.**I need to be refunded for the one order due to this error.
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Customer service issue
Reported by GetHuman-luciraeb
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-luciraeb started working on this issue
Nov 29th, 2018 1:02am