I ordered a groupon of Redkin shampoo and Conditioner back in September. I waited a cou...

GetHuman-minikelb's customer service issue with Groupon from November 2018

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The issue in GetHuman-minikelb's own words
I ordered a groupon of Redkin shampoo and Conditioner back in September. I waited a couple of weeks and when I didn’t receive it I read it could take *-* weeks. I was patient and waited longer and when I still didn’t receive it I looked into it again and found out it was damaged in shipping and FedEx sent it back. So I never received it and I was still charged. The frustrating part is I can’t get in contact with anyone to remedy the situation. I don’t need a refund I just want what I ordered and was charged for.
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Groupon

Customer service issue
Reported by GetHuman-minikelb
Nov 29th, 2018 - 9 mons ago
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GetHuman-minikelb started working on this issue
Nov 29th, 2018 12:42am