I bought two tickets for the Cirque du Soleil performance in Toronto on Dec...

GetHuman1638332's customer service issue with Groupon from November 2018

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The issue in GetHuman1638332's own words
I bought two tickets for the Cirque du Soleil performance in Toronto on Dec. **, ****.*I received two tickets which are not next to each other.*I am taking a handicapped , special need child to the show and it is essential that she sits next to me.*I am myself is limited in my walk, I use walking aid.*Your customer support advised me to call Ticket Master,*I called Ticket Master twice and both times they said that they can not change the tickets because it was bought through Groupons.*I would appreciate if you could solve the problem, I spent already a lot of time on the issue and I am going around in circles without any success. The child is promised to go to the show and she should not be disappointed.*Thank you*Eva Gordon*Tel: ***-***-****
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Groupon

Customer service issue
Reported by GetHuman1638332
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 14 customers so far
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Timeline
GetHuman1638332 started working on this issue
Nov 28th, 2018 11:30pm