Hi, I just purchased * tickets to the Christmas Spectacular Rockets Radio City NYC. I...
GetHuman-jayg's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-jayg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jayg's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jayg will want to follow the link below to head to their help center. We will check on GetHuman-jayg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jayg may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jayg's own words
Hi, I just purchased * tickets to the Christmas Spectacular Rockets Radio City NYC. I hurried to get the best seat available for the day and quickly entered the Promo Code SUPER that expires today. Then quickly purchased. I just noticed that my discount **% "SUPER" code only gave me a $**.** discount? It seems I only got the **% on * ($**) ticket not the total charge of * tickets ($*** of which **% is $**.**) **Why is that? It doesn't seem correct. I only got the tickets because of the $** that expires today.**Thanks for your help in the matter in advance.**Jay Gonzalez
GetHuman-jayg did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jayg fixed the problem
We are waiting for GetHuman-jayg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.