I ordered NOW essential oils. They just arrived and several of the bottles are broken...

GetHuman1649602's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1649602 will want to follow the link below to head to their help center. We will check on GetHuman1649602 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1649602's own words
I ordered NOW essential oils. They just arrived and several of the bottles are broken, They had no packaging which is very disappointed since they are glass bottles. I would like a refund. Let me know if you want me to send the pieces of the bottles back to you.
GetHuman1649602 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1649602
Nov 28th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 98260 others
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Timeline
GetHuman1649602 started working on this issue
Nov 28th, 2018 11:29pm