My elderly mother ordered a bunch of stuff on accident I tried to cancel the order but...

GetHuman-moorechi's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-moorechi will want to follow the link below to head to their help center. We will check on GetHuman-moorechi later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-moorechi's own words
My elderly mother ordered a bunch of stuff on accident I tried to cancel the order but could only cancel a few items please help me by cancelling the order the total is over $*** *Order * ****-******-******
GetHuman-moorechi did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-moorechi
Nov 28th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 98133 others
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Timeline
GetHuman-moorechi started working on this issue
Nov 28th, 2018 10:05pm