My elderly mother ordered a bunch of stuff on accident I tried to cancel the order but...

GetHuman-moorechi's customer service issue with Groupon from November 2018

98133 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-moorechi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-moorechi's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-moorechi will want to follow the link below to head to their help center. We will check on GetHuman-moorechi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-moorechi may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-moorechi's own words
My elderly mother ordered a bunch of stuff on accident I tried to cancel the order but could only cancel a few items please help me by cancelling the order the total is over $*** *Order * ****-******-******
GetHuman-moorechi did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-moorechi fixed the problem
We are waiting for GetHuman-moorechi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-moorechi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-moorechi
Nov 28th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 98133 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-moorechi started working on this issue
Nov 28th, 2018 10:05pm