When making my photoaffections ChrIstmas cards I noticed there were two photoaffections...

GetHuman-martajal's customer service issue with Groupon from November 2018

8 views
 | 
98030 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-martajal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-martajal's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-martajal will want to follow the link below to head to their help center. We will check on GetHuman-martajal later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-martajal may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-martajal's own words
When making my photoaffections ChrIstmas cards I noticed there were two photoaffections vouchers*purchases on my account. I didn’t intentionally buy two. I only needed one. I looked back at my email and I never got a confirmation for the ******** purchase. I only got a confirmation email for the ********. Both were charged to my credit card though. I want to return the ******** photoaffections order for a full refund of $**.**. Thanks.
GetHuman-martajal did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-martajal fixed the problem
We are waiting for GetHuman-martajal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-martajal fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-martajal
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 98030 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-martajal started working on this issue
Nov 28th, 2018 9:10pm