I would like to have my credit card credited back $***.**. My credit card number is...
GetHuman-sharonbg's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-sharonbg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sharonbg's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sharonbg will want to follow the link below to head to their help center. We will check on GetHuman-sharonbg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sharonbg may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sharonbg's own words
I would like to have my credit card credited back $***.**. My credit card number is **** *** *** ***** American Express ****. The charge was on my American express card **********. It was going to be for Lazar Hair Removal. I chose the largest package and called them and asked them would a large package be enough to do a Brazilian and the girl said yes. We scheduled an appointed for November **, ****. I got a call back a week after we spoke saying that they do not have the tool to do a large area of Lazar Hair removal like a Brazilian and could not accommodate me. I want my credit card to be credited back $***.**.I want the charge credited to my American Express ending in ****. My name is Sharon Giffard and my telephone number is ***-***-**** and email S*****@***.com
GetHuman-sharonbg did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sharonbg fixed the problem
We are waiting for GetHuman-sharonbg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.