I recently purchased a Groupon from Beckner Painting and Contracting in St Louis MO to...

GetHuman1647222's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1647222 will want to follow the link below to head to their help center. We will check on GetHuman1647222 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1647222's own words
I recently purchased a Groupon from Beckner Painting and Contracting in St Louis MO to have a bath tub painted for my son’s house as a Christmas gift, only to find out the tub is already white ( I thought it was **’s gold!). I set the appointment to have the company come out before I realized the mistake so they are showing the voucher as “redeemed” even though the work is not done. I have called them and they said that they cannot offer any other services to me for the same amount and my only option is to contact Groupon to get my money back. **I am unable to locate the original voucher number from the website but this is the account information: **P*****@***.com*Dan Pinson*Purchased ******* for $*****Please advise what I can do from here.
GetHuman1647222 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1647222
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
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GetHuman1647222 started working on this issue
Nov 28th, 2018 6:42pm