The wines I ordered from Splash Wines is being held-up because of a computer error. Th...

GetHuman-spinalch's customer service issue with Groupon from December 2018

Help with my Groupon issue
The issue in GetHuman-spinalch's own words
Send their gift wine package to Texas ... The wines I ordered from Splash Wines is being held-up because of a computer error. Their computer is telling me that the address is incompatible with the zip code. IT'S NOT!!! Another Group order was just delivered there yesterday. There is no phone number to get help from either Groupon or Splash Wines. This is Bull ****!
Their computer is not accepting the address I'm punching into their computer. There is no way to over-ride their computer, and no customer service to help solve the problem.
I would like someone to call me and share why their shipping form is so uncooperative. I have the correct address, another Groupon item was delivered there yesterday. There needs to be an override option when the computer is not as smart as a human!
I'm not going to be much longer!
I've tried looking for custom support, nothing. I've re-entered the data several times. There is nothing more to try when there are no options!
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Splash Wines
Customer service issue
Reported by GetHuman-spinalch
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
Seen by 2 customers so far
Similar issue to 107620 others
0 customers following this
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GetHuman-spinalch started working on this issue
Dec 5th, 2018 10:24pm
GetHuman-spinalch indicated the issue is not fixed yet.
Dec 5th, 2018 10:26pm