I have attempted to initiate the return of * pairs of earrings on multiple occasions ho...

GetHuman-chefgosk's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-chefgosk's own words
I have attempted to initiate the return of * pairs of earrings on multiple occasions however your system was either down or I received a message to check back later. * of the * pairs I want to return I received damaged. The post was bent on one earring of each pair and I’m not fond of the *rd pair. I certainly don’t feel I should be stuck with earrings that were sent to me damaged or because your system was down. Can someone please help me?
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Customer service issue
Reported by GetHuman-chefgosk
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-chefgosk started working on this issue
Dec 5th, 2018 9:02pm