I recently purchased * window room darkening*black out tie up curtains. I received them...

GetHuman-madiem's customer service issue with Groupon from December 2018

2 views
 | 
107274 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-madiem's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-madiem's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-madiem will want to follow the link below to head to their help center. We will check on GetHuman-madiem later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-madiem may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-madiem's own words
I recently purchased * window room darkening*black out tie up curtains. I received them a few days ago. I went to hang one and they are definitely NOT black out or room darkening in the least. I'm thoroughly disappointed as i went to return and it said not eligible*final sale.**How can you advertise something that's not as you describe? This is totally unacceptable. Anything else I've ordered on your site I've been happy with but this is a huge discouragement of returning as a customer.*I feel I should be entitled to a refund due to product being described incorrectly.***I look forward in hearing a response.**Thank you.
GetHuman-madiem did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-madiem fixed the problem
We are waiting for GetHuman-madiem to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-madiem fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-madiem
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 107274 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-madiem started working on this issue
Dec 5th, 2018 7:19pm