I placed an order this morning. I tried SEVERAL and I mean SEVERAL times to contact cu...

GetHuman-gail_str's customer service issue with Groupon from November 2018

1 view
 | 
97546 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-gail_str's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gail_str's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gail_str will want to follow the link below to head to their help center. We will check on GetHuman-gail_str later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gail_str may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-gail_str's own words
I placed an order this morning. I tried SEVERAL and I mean SEVERAL times to contact customer service but was not able to. I was supposed to get **% off my order but the confirmation does not show the **% off. Also, I ordered a set of sheets. These were supposed to be microfiber sheet set. They arrived and are FLANNEL sheet set not microfiber. Please advise*Thank you. My order * is **** ****** ****** and **** ****** ******
GetHuman-gail_str did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gail_str fixed the problem
We are waiting for GetHuman-gail_str to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gail_str fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-gail_str
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 97546 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gail_str started working on this issue
Nov 28th, 2018 5:09pm