I need to check to verify my original order is being processed, and I purchased a new o...

GetHuman1646188's customer service issue with Groupon from November 2018

97513 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1646188's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1646188's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1646188 will want to follow the link below to head to their help center. We will check on GetHuman1646188 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1646188 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1646188's own words
I need to check to verify my original order is being processed, and I purchased a new order day before yesterday and I redeemed it on accident when it was not completed. I talked via live chat last night about the later issue but I want to make sure that my issue is being addressed. I need these photo books for Christmas and therefore don’t want it to take a long time to get a response. I don’t like not being able to handle these issues by phone.
GetHuman1646188 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1646188 fixed the problem
We are waiting for GetHuman1646188 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1646188 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1646188
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 97513 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1646188 started working on this issue
Nov 28th, 2018 4:53pm