I need to check to verify my original order is being processed, and I purchased a new o...

GetHuman1646188's customer service issue with Groupon from November 2018

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The issue in GetHuman1646188's own words
I need to check to verify my original order is being processed, and I purchased a new order day before yesterday and I redeemed it on accident when it was not completed. I talked via live chat last night about the later issue but I want to make sure that my issue is being addressed. I need these photo books for Christmas and therefore don’t want it to take a long time to get a response. I don’t like not being able to handle these issues by phone.
GetHuman1646188 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1646188
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 97513 others
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Timeline
GetHuman1646188 started working on this issue
Nov 28th, 2018 4:53pm