Hello I am reaching out for a refund on a massage pack I bought some groupon. I schedul...
GetHuman1645897's customer service issue with Groupon from November 2018
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GetHuman1645897's next move: go to the Groupon help center.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1645897's own words
Hello I am reaching out for a refund on a massage pack I bought some groupon. I scheduled an appointment on mine and it was confirmed and when I went nobody was at the business I waited ** minutes and nobody showed up. I called the massage phone number and no one answered so I left a voicemail. No * has reached out to me so I would like a refund for the * pack I purchased. It expires December *nd and I was going to use them all beforehand but it doesn't seem like anyone is going to reach back out to me from the business.
GetHuman1645897 did not yet indicate what Groupon should do to make this right.
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