Hello I am reaching out for a refund on a massage pack I bought some groupon. I schedul...

GetHuman1645897's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1645897 will want to follow the link below to head to their help center. We will check on GetHuman1645897 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1645897's own words
Hello I am reaching out for a refund on a massage pack I bought some groupon. I scheduled an appointment on mine and it was confirmed and when I went nobody was at the business I waited ** minutes and nobody showed up. I called the massage phone number and no one answered so I left a voicemail. No * has reached out to me so I would like a refund for the * pack I purchased. It expires December *nd and I was going to use them all beforehand but it doesn't seem like anyone is going to reach back out to me from the business.
GetHuman1645897 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1645897
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1645897 started working on this issue
Nov 28th, 2018 4:23pm