I had a set date to use the groupon by for a champagne tasting class that was only offe...

GetHuman1645372's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1645372's own words
I had a set date to use the groupon by for a champagne tasting class that was only offered a handful of times a month. I tried to schedule my time several times over those couple months but the classes either filled up quick or didn’t work with my work schedule. Finally right before the expiration I was able to get in but there was miscommunication with the owner about the start time and we ultimately had to call it off even though I had redeemed the coupon. I’ve been talking with the owner and we both agree that there’s no way for me to get in before the holidays and I should just get refunded. Thank you!
GetHuman1645372 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1645372
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1645372 started working on this issue
Nov 28th, 2018 3:20pm