I ordered a comforter & went through all the steps. When everything was completed, it s...
GetHuman-radsherw's customer service issue with Groupon from November 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-radsherw's own words
I ordered a comforter & went through all the steps. When everything was completed, it said "oops, something went wrong" so I went to order it again. Everything went through fine. When I checked my bank statement, I saw I got charged for *. Trying to go back to edit my order, I had put it through as a return, because that's the only option I saw. It said I would receive a return slip to mail it back, but it hasn't even shipped out yet.
GetHuman-radsherw did not yet indicate what Groupon should do to make this right.
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