I purchased a groupon for my daughter as a gift. The groupon went to her spam. She took...

GetHuman-dsrochfo's customer service issue with Groupon from November 2018

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The issue in GetHuman-dsrochfo's own words
I purchased a groupon for my daughter as a gift. The groupon went to her spam. She took a picture of the groupon on her phone. When she went to redeem the groupon she was told the picture was not good enough. My experience with groupon has always been that the order is accessible by the vendor on line. The vendor, Downey Skin and Body Therapy made her pay for the groupon again and told her to contact groupon for a refund of the original purpose.
GetHuman-dsrochfo did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-dsrochfo
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-dsrochfo started working on this issue
Nov 28th, 2018 2:28pm