I have tried on numerious occasions to contact someone about a lift table that I order...

GetHuman1644695's customer service issue with Groupon from November 2018

10 views | 97216 similar | 0 following
Help with my Groupon issue
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GetHuman1644695's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1644695 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1644695 can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1644695's own words
I have tried on numerious occasions to contact someone about a lift table that I order I want to return this as it does not match the colour that is stated and does not match my furniture. It has been agree that I can return the item but by post and this is impossible to take it to the post office as it is to large and I was told to contact Pacelforce to get them to collect but they will not collect it because you have not made the arrangement. I contacted them again this morning and they did say that they would not take it anyway as it is too big in weight. If this is not removed from my home by Tomorrow I will take this to the tip because it is taking up to much room in my house and I will certainly be giving you a bad are view.

GetHuman1644695 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman1644695
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 97216 others
0 customers following this

Timeline

GetHuman1644695 started working on this issue
Nov 28th, 2018 1:43pm

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