I tried purchasing two items and completed the purchase process. I received an error me...

GetHuman-jsung's customer service issue with Groupon from November 2018

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The issue in GetHuman-jsung's own words
I tried purchasing two items and completed the purchase process. I received an error message regarding my credit card information once the purchase process completed. However, i also received an email confirmation saying the purchase was successful. I see the pending charge on my credit card as well. These items are not listed in the My Groupons page. The items are TechComm Raven Waterproof Mini Wireless Portable Bluetooth HiFi Speaker Blue ($**.**), *Milanese Loop Mesh Band with Matching Frame for Apple Watch: **mm*Gold ($**.**). I was charged $**.** after tax, shipping and applying a promo code for these items. Since these are Cyber Monday only deals, please advise how I can confirm the purchase and receive my intended order.
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Groupon

Customer service issue
Reported by GetHuman-jsung
Nov 28th, 2018 - 9 mons ago
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Timeline
GetHuman-jsung started working on this issue
Nov 28th, 2018 6:56am