i bought toothbrush heads from 'bella dore'- the merchant. they shipped them on novemeb...

GetHuman1643007's customer service issue with Groupon from November 2018

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The issue in GetHuman1643007's own words
i bought toothbrush heads from 'bella dore'- the merchant. they shipped them on novemebr *st and they were not recieved until november **th ( ** day delivery expected) the merchant would not reply to my questions around the **th till now and instead sent a blank reply (to satisfy groupons policy of replying to customers within ** hours). I recieved the item on the **th or **th and it was an adult toy not a toothbrush head. when i contacted the merchant again they sent a blank reply again and would not cooperate i can not get in touch with groupon by phone or email and the website wont let me return the item i did not order ( because all sales are final)
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Groupon

Customer service issue
Reported by GetHuman1643007
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Timeline
GetHuman1643007 started working on this issue
Nov 28th, 2018 3:51am