I purchased * Big Thrill Factory passes for my * years olds birthday on November **. I...

GetHuman-cjbarth's customer service issue with Groupon from November 2018

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The issue in GetHuman-cjbarth's own words
I purchased * Big Thrill Factory passes for my * years olds birthday on November **. I went to use them on the **th with all his friends waiting to get in and they said it expired. They said they would honor what I spent for them but that I had to buy * more tickets. I was in shock I had paid $*** for * tickets and they had me pay another $***. We never saw an expiration date on the groupon that said it was going to be expired before the **th which was his birthday. I would like to see this worked out.
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Groupon

Customer service issue
Reported by GetHuman-cjbarth
Nov 28th, 2018 - 9 mons ago
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GetHuman-cjbarth started working on this issue
Nov 28th, 2018 3:35am