I purchased * Big Thrill Factory passes for my * years olds birthday on November **. I...

GetHuman-cjbarth's customer service issue with Groupon from November 2018

96991 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-cjbarth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cjbarth's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cjbarth will want to follow the link below to head to their help center. We will check on GetHuman-cjbarth later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cjbarth may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-cjbarth's own words
I purchased * Big Thrill Factory passes for my * years olds birthday on November **. I went to use them on the **th with all his friends waiting to get in and they said it expired. They said they would honor what I spent for them but that I had to buy * more tickets. I was in shock I had paid $*** for * tickets and they had me pay another $***. We never saw an expiration date on the groupon that said it was going to be expired before the **th which was his birthday. I would like to see this worked out.
GetHuman-cjbarth did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cjbarth fixed the problem
We are waiting for GetHuman-cjbarth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cjbarth fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cjbarth
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 96991 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cjbarth started working on this issue
Nov 28th, 2018 3:35am