I purchased a groupon for Staples holiday photo cards but did not realize my location s...

GetHuman1642852's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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GetHuman1642852's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1642852 will want to follow the link below to head to their help center. We will check on GetHuman1642852 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1642852's own words
I purchased a groupon for Staples holiday photo cards but did not realize my location setting was set for Orlando (just returned from there), It said it was good for * locations in Orlando which I could not redeem since I am no longer in Orlando. I rebought it for my hometown and tried to cancel the wrong purchase. I understood I could cancel if I did it immediately. I could not find anywhere to cancel the purchase.
GetHuman1642852 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1642852
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 96981 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1642852 started working on this issue
Nov 28th, 2018 3:14am