I bought a Groupon for an Indian buffet for * at BigB Bawarchi restaurant in Bellevue W...

GetHuman-lilywern's customer service issue with Groupon from November 2018

6 views
 | 
96767 similar
 | 
0 following
Help with my Groupon issue
GetHuman-lilywern's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lilywern will want to follow the link below to head to their help center. We will check on GetHuman-lilywern later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lilywern may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lilywern's own words
I bought a Groupon for an Indian buffet for * at BigB Bawarchi restaurant in Bellevue WA. My husband and I took friends there for lunch only to be told that they done away with the lunch buffet Mon-Thurs (the days allowed on the Groupon deal) and only have Thalis. On top of that there were only * beers that they offer, the others you have to pay for. We also have an issue with the bill. (When we ask for the bill, we were told to just pay $* the amount of the tax. ) We left a tip of $** but felt we had overpaid. Also no receipt. Service was slow, food was stale. Only chicken offered on the non- vegetarian menu. We would have lamb if there is a buffet. Order * **********. Would have walked out if we did not bring friends.*Please call me: (***)***-*****Lily. Or *****@***.com*I would like a refund back on another order I bought from that same restaurant but have yet to redeem: order* ********
GetHuman-lilywern did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lilywern fixed the problem
We are waiting for GetHuman-lilywern to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lilywern fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-lilywern
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 96767 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lilywern started working on this issue
Nov 27th, 2018 11:12pm
GetHuman-lilywern shared this issue with friends on Facebook
Nov 27th, 2018 11:15pm