Last May I went on vacation in Palm Desert, CA and purchased a Groupon for La Quinta br...

GetHuman-brandtis's customer service issue with Groupon from November 2018

4 views | 96747 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-brandtis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-brandtis's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brandtis will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-brandtis can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-brandtis may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-brandtis's own words
Last May I went on vacation in Palm Desert, CA and purchased a Groupon for La Quinta brewery to use there. My husband and I drove around for hours because the GPS wasn't taking us to the right place. When we finally found it located in an industrial park, they were closed and wouldn't be opening for * hours. We didn't have time to come back. In trying to see if I could get a refund since there aren't any plans to return to Palm Desert, I read that if I would let it expire that Groupon's new policy was to let you get a credit to use towards a different Groupon. So I did, but do not see how I can do that. Please help, I use Groupon's all of the time and I know that I will not be able to use this one ever. Thank you, Kathi

GetHuman-brandtis did not yet indicate what Groupon should do to make this right.

How GetHuman-brandtis fixed the problem

We are waiting for GetHuman-brandtis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-brandtis fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brandtis
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 96747 others
0 customers following this


GetHuman-brandtis started working on this issue
Nov 27th, 2018 10:57pm