Last May I went on vacation in Palm Desert, CA and purchased a Groupon for La Quinta br...

GetHuman-brandtis's customer service issue with Groupon from November 2018

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The issue in GetHuman-brandtis's own words
Last May I went on vacation in Palm Desert, CA and purchased a Groupon for La Quinta brewery to use there. My husband and I drove around for hours because the GPS wasn't taking us to the right place. When we finally found it located in an industrial park, they were closed and wouldn't be opening for * hours. We didn't have time to come back. In trying to see if I could get a refund since there aren't any plans to return to Palm Desert, I read that if I would let it expire that Groupon's new policy was to let you get a credit to use towards a different Groupon. So I did, but do not see how I can do that. Please help, I use Groupon's all of the time and I know that I will not be able to use this one ever. Thank you, Kathi

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Groupon

Customer service issue
Reported by GetHuman-brandtis
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 96747 others
0 customers following this

Timeline

GetHuman-brandtis started working on this issue
Nov 27th, 2018 10:57pm

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