I purchased * tickets for Las Vegas Live Comedy Club for a trip in February. I am inte...

GetHuman1640818's customer service issue with Groupon from November 2018

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GetHuman1640818's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1640818 will want to follow the link below to head to their help center. We will check on GetHuman1640818 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1640818 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1640818's own words
I purchased * tickets for Las Vegas Live Comedy Club for a trip in February. I am interested in buying a an all inclusive Go Las Vegas card which includes this show in its offerings. I would like to refund the tickets and apply that amount towards the purchase of the Go Las Vegas Card. By the way, all of the customers support links are down because you cannot hit the “continue” button to further your query.
GetHuman1640818 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1640818
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 96630 others
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GetHuman1640818 started working on this issue
Nov 27th, 2018 9:43pm