Well I was ordering some socks and when I went to check that the order actually happene...

GetHuman-gakennea's customer service issue with Groupon from November 2018

2 views
 | 
96620 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-gakennea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gakennea's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gakennea will want to follow the link below to head to their help center. We will check on GetHuman-gakennea later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gakennea may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-gakennea's own words
Well I was ordering some socks and when I went to check that the order actually happened I realized I used the wrong address and card so I wanted to fix that but when I was done doing that it said the order total was $** and didn’t show the $** coupon I used so I was super confused and cancelled the order And was just going to re order it but I want to make sure that I can still use the $** coupon I had before? And yea.
GetHuman-gakennea did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gakennea fixed the problem
We are waiting for GetHuman-gakennea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gakennea fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-gakennea
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 96620 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gakennea started working on this issue
Nov 27th, 2018 9:41pm