I bought a groupon for ** personalized drawstring santa gift bags. I found out they are...

GetHuman-ncolenba's customer service issue with Groupon from November 2018

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The issue in GetHuman-ncolenba's own words
I bought a groupon for ** personalized drawstring santa gift bags. I found out they are charging for shipping and handling each bag individually even though they ship them all together. This makes the shopping approx. $**.** which is twice what I paid for the bags. I have tried corresponding with them and at first told the handling was for the personalizing of each bag. I asked if there could therefore be a reduction if I don't have them personalized which should result in no handling fee for each bag and they then said no I had to pay for the handling for each separate bag anyway. I feel this is dishonest and the ad to buy the groupon misleading. I would like to change my order from ** bags to * or get a refund please.*Thank you
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Customer service issue
Reported by GetHuman-ncolenba
Nov 27th, 2018 - 9 mons ago
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GetHuman-ncolenba started working on this issue
Nov 27th, 2018 8:11pm