My order from vintage wine estates has not been delivered yet. I contacted the vendor...

GetHuman1639524's customer service issue with Groupon from November 2018

96333 similar
1 following
Help with my Groupon issue
First: share to improve GetHuman1639524's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1639524's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1639524 will want to follow the link below to head to their help center. We will check on GetHuman1639524 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1639524 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1639524's own words
My order from vintage wine estates has not been delivered yet. I contacted the vendor and was told my order was probably lost or damaged and that I should ask groupon to ship it again. Their records show that it has not been delivered. The order number is GG-*L**-WX**-*YEB*-CR**.********* My telephone number is ***-***-****. If you call please say you are calling from Groupon. Or, e-mail me.
GetHuman1639524 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1639524 fixed the problem
We are waiting for GetHuman1639524 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1639524 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1639524
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 96333 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman1639524 started working on this issue
Nov 27th, 2018 7:14pm