My order from vintage wine estates has not been delivered yet. I contacted the vendor...

GetHuman1639524's customer service issue with Groupon from November 2018

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The issue in GetHuman1639524's own words
My order from vintage wine estates has not been delivered yet. I contacted the vendor and was told my order was probably lost or damaged and that I should ask groupon to ship it again. Their records show that it has not been delivered. The order number is GG-*L**-WX**-*YEB*-CR**.********* My telephone number is ***-***-****. If you call please say you are calling from Groupon. Or, e-mail me.
GetHuman1639524 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1639524
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 96333 others
1 customer following this
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Timeline
GetHuman1639524 started working on this issue
Nov 27th, 2018 7:14pm