I went to have a thermalift skin tightening treatment and they burned my skin so bad it...

GetHuman-marlafay's customer service issue with Groupon from November 2018

96259 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-marlafay's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-marlafay got the right customer help using our suggestion.
Before contacting them, items GetHuman-marlafay may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-marlafay's own words
I am trying to get a refund as I will not go back and have my face burned again** ... I went to have a thermalift skin tightening treatment and they burned my skin so bad it has taken over a week to heal and it is still red. I called the day after treatment and they said I had to talk to manager and she wasn't in. So I left my name and number and I didn't hear back so I called again today and they said she wasn't in and they would have her call me. It was with Sunshine health and body. I do not intend to go back here again.
The girl who did the treatment said she normally doesn't do these treatments.
I want a refund.
Tried contacting them twice and left name and number but no one has called me back. Have pictures to show of my face where it was burned. I told the girl it hurt and she said you have * more seconds in this area.
I have an issue with Groupon too
How GetHuman-marlafay fixed the problem
We are waiting for GetHuman-marlafay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marlafay fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-marlafay
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 24 customers so far
Similar issue to 96259 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-marlafay started working on this issue
Nov 27th, 2018 6:30pm