I went to have a thermalift skin tightening treatment and they burned my skin so bad it...

GetHuman-marlafay's customer service issue with Groupon from November 2018

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The issue in GetHuman-marlafay's own words
I am trying to get a refund as I will not go back and have my face burned again** ... I went to have a thermalift skin tightening treatment and they burned my skin so bad it has taken over a week to heal and it is still red. I called the day after treatment and they said I had to talk to manager and she wasn't in. So I left my name and number and I didn't hear back so I called again today and they said she wasn't in and they would have her call me. It was with Sunshine health and body. I do not intend to go back here again.
The girl who did the treatment said she normally doesn't do these treatments.
I want a refund.
Tried contacting them twice and left name and number but no one has called me back. Have pictures to show of my face where it was burned. I told the girl it hurt and she said you have * more seconds in this area.
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Groupon

Customer service issue
Reported by GetHuman-marlafay
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 103 customers so far
Similar issue to 96259 others
0 customers following this

Timeline

GetHuman-marlafay started working on this issue
Nov 27th, 2018 6:30pm