I went to have a thermalift skin tightening treatment and they burned my skin so bad it...
GetHuman-marlafay's customer service issue with Groupon from November 2018
159 views | 96259 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-marlafay's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-marlafay got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-marlafay may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-marlafay's own words
I am trying to get a refund as I will not go back and have my face burned again** ... I went to have a thermalift skin tightening treatment and they burned my skin so bad it has taken over a week to heal and it is still red. I called the day after treatment and they said I had to talk to manager and she wasn't in. So I left my name and number and I didn't hear back so I called again today and they said she wasn't in and they would have her call me. It was with Sunshine health and body. I do not intend to go back here again.
The girl who did the treatment said she normally doesn't do these treatments.
I want a refund.
Tried contacting them twice and left name and number but no one has called me back. Have pictures to show of my face where it was burned. I told the girl it hurt and she said you have * more seconds in this area.
I have an issue with Groupon too
How GetHuman-marlafay fixed the problem
We are waiting for GetHuman-marlafay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.