I purchased a groupon for Botox and set up the appointment with the office but when I...

GetHuman1638451's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1638451's own words
I purchased a groupon for Botox and set up the appointment with the office but when I arrived for my appointment I was told I couldn’t be seen because they were unorganized and not ready. I was told I could come back a different time but I’m very busy and don’t live close by and after this bad experience and dealing with rude staff who refused to help or answer any questions I don’t trust this business to perform a procedure like this. While in the waiting room I heard personal details of other patients which is highly illegal and makes me very uneasy. I would definitely like my money back since this place was so unprofessional and I no longer feel comfortable going here.
GetHuman1638451 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1638451
Nov 27th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 96126 others
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GetHuman1638451 started working on this issue
Nov 27th, 2018 5:22pm