Purchased a Groupon for a chiropractic consultation and a massage it was a horrible

GetHuman1637819's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637819 will want to follow the link below to head to their help center. We will check on GetHuman1637819 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1637819's own words
The problem: Purchased a Groupon for a chiropractic consultation and a massage it was a horrible
GetHuman1637819 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1637819
Nov 27th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 95997 others
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Timeline
GetHuman1637819 started working on this issue
Nov 27th, 2018 4:17pm