Its been * business days and a preauthorization for a Groupon purchase has not dropped...

GetHuman1637617's customer service issue with Groupon from November 2018

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The issue in GetHuman1637617's own words
Its been * business days and a preauthorization for a Groupon purchase has not dropped off my bank account after cancelling the order within one hour of the accidental purchase! I need the $**** to purchase groceries and gas for my family!!! It should NOT EVER take * business days to cancel a preauthorization. It can and should be done instantaneously JUST LIKE the initial capture! I've been patient, I've talked to my bank, and it HAS TO BE FIXED on their end! *GET IT DONE GROUPON!!
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Groupon

Customer service issue
Reported by GetHuman1637617
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1637617 started working on this issue
Nov 27th, 2018 3:53pm