Hi my name is Jessica Runk. Ive used groupon for years and love it with said lately i...

GetHuman-sassifie's customer service issue with Groupon from November 2018

95790 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-sassifie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sassifie's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sassifie will want to follow the link below to head to their help center. We will check on GetHuman-sassifie later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sassifie may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sassifie's own words
Hi my name is Jessica Runk. Ive used groupon for years and love it with said lately ive had issuse with two different things . Fisrt one a Pete the cat shirt , never shown up so i would rather not get it anymore.Second one was a dog bandon i have gotten it but paid full price my coupon didnt go throw. I called and played phone tag.. So long story "shortish "i want refunded on both please and thanks.*** *** **********@***.com
GetHuman-sassifie did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sassifie fixed the problem
We are waiting for GetHuman-sassifie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sassifie fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sassifie
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 95790 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-sassifie started working on this issue
Nov 27th, 2018 2:24pm