Last Friday (black friday) I ordered a pair of jogger pants for my husband's upcoming b...

GetHuman1636592's customer service issue with Groupon from November 2018

2 views
 | 
95725 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1636592's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636592's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636592 will want to follow the link below to head to their help center. We will check on GetHuman1636592 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1636592 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1636592's own words
Last Friday (black friday) I ordered a pair of jogger pants for my husband's upcoming birthday, I also ordered a sheet set as well at the same time in one transaction. My sheet set is preparing to ship but my pants are still processing order. I checked my bank account and I was only charged for the sheet set but the pants Groupon is still in my stuff page. Am I able to reorder the pants for the same price as they were the black Friday deal? Because I ordered them when they were still "available" and on sale as well as ordered them with the sheet set so I was also only supposed to pay for one shipping charge but if I order them seprartely again they will have an individual shipping charge.
GetHuman1636592 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1636592 fixed the problem
We are waiting for GetHuman1636592 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636592 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1636592
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 95725 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1636592 started working on this issue
Nov 27th, 2018 1:41pm