Purchased * vouchers last night for a half price massage at The Crazy Bear. Logged on t...

GetHuman1636274's customer service issue with Groupon from November 2018

5 views | 95633 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1636274's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636274's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636274 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1636274 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1636274 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1636274's own words
Purchased * vouchers last night for a half price massage at The Crazy Bear. Logged on to my account this morning and could see my purchases, however could not find anything that would let me view or print vouchers, in order to get the voucher codes so I could book it. Groupon site then suddenly logged me out and would not let me log back in, saying that my credentials were incorrect. Tried multiple times, then tried to reset password. It would not let me do this as it told me that an account does not exist with my email address. Then clicked on create new account and it told me I could not do this either because my email address was already registered to an account!!! So I am locked out and do not want to lose my vouchers. I just need my voucher codes so I can book. Many thanks.

GetHuman1636274 did not yet indicate what Groupon should do to make this right.

How GetHuman1636274 fixed the problem

We are waiting for GetHuman1636274 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636274 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1636274
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 95633 others
0 customers following this

Timeline

GetHuman1636274 started working on this issue
Nov 27th, 2018 12:29pm