Purchased * vouchers last night for a half price massage at The Crazy Bear. Logged on t...

GetHuman1636274's customer service issue with Groupon from November 2018

7 views | 95633 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636274 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1636274 can let us know if they help or not.
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The issue in GetHuman1636274's own words
Purchased * vouchers last night for a half price massage at The Crazy Bear. Logged on to my account this morning and could see my purchases, however could not find anything that would let me view or print vouchers, in order to get the voucher codes so I could book it. Groupon site then suddenly logged me out and would not let me log back in, saying that my credentials were incorrect. Tried multiple times, then tried to reset password. It would not let me do this as it told me that an account does not exist with my email address. Then clicked on create new account and it told me I could not do this either because my email address was already registered to an account!!! So I am locked out and do not want to lose my vouchers. I just need my voucher codes so I can book. Many thanks.

GetHuman1636274 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman1636274
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 95633 others
0 customers following this


GetHuman1636274 started working on this issue
Nov 27th, 2018 12:29pm

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