The order number for purchase on November **, **** is *****-******-******. Could someon...
GetHuman-tmbf's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-tmbf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tmbf's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tmbf will want to follow the link below to head to their help center. We will check on GetHuman-tmbf later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tmbf may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tmbf's own words
The order number for purchase on November **, **** is *****-******-******. Could someone please contact me about this order. I can’t find a groupon customer support number to call to edit this order. I want to confirm that I am going to receive the Call of Duty: Black Ops * for Xbox One . I did not select this at the time of order because it was not visible. This should have been a mandatory question at ordering. **I was also unable to edit this order...the only choice was to cancel the order which I don’t want to do. *I would appreciate it if someone could help me with this order.*Thank you
GetHuman-tmbf did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-tmbf fixed the problem
We are waiting for GetHuman-tmbf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.