I bought this groupon and when i tried to redeem it on the Qualtry website it says: Yo...

GetHuman1634028's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman1634028's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1634028 will want to follow the link below to head to their help center. We will check on GetHuman1634028 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1634028's own words
I bought this groupon and when i tried to redeem it on the Qualtry website it says: Your cart does not meet the requirements for the GPNPMKG*-****B*** discount code*Five Pairs of Personalized Monogrammed Knit Gloves*The amount paid for this voucher ($**.**) with Qualtry NEVER EXPIRES. The*promotional value expires February **, ****. I would like a refund. I don't have $** to waste on a purchase that I can't place.
GetHuman1634028 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1634028
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
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Timeline
GetHuman1634028 started working on this issue
Nov 27th, 2018 2:03am
GetHuman1634028 indicated the issue is not fixed yet.
Nov 27th, 2018 2:08am