I just visited the Boca Tanning Salon located at ***** Pines Blvd, Pembroke Pines Flori...
GetHuman-paogarba's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-paogarba's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-paogarba's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paogarba will want to follow the link below to head to their help center. We will check on GetHuman-paogarba later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-paogarba may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-paogarba's own words
I just visited the Boca Tanning Salon located at ***** Pines Blvd, Pembroke Pines Florida. I purchased * tanning sessions on order number ********** on the **th of August. When I arrived at the Pines location, there was a sign on the building that said they had closed and to please visit the Weston location found at **** Weston Rd. When I arrived there I was promtly told that they are not accepting any Groupon purchases. I told the lady behind the counter that I had * sessions left and that they should honor it. She said that they are not affiliated with the pines location. I said that's impossible as I had taken a picture of the sign on the building that told advised to come to the Weston location. She said rudely that there is nothing she can do! I'm requesting a refund of the purchase price as I'm not receiving the services I've paid for! I can and will provide the photo of the sign if need be. Pleasect me at my email address. My name is Paola Garbanzo, email address is *****@***.com. Thank you
GetHuman-paogarba did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-paogarba fixed the problem
We are waiting for GetHuman-paogarba to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.