I just visited the Boca Tanning Salon located at ***** Pines Blvd, Pembroke Pines Flori...

GetHuman-paogarba's customer service issue with Groupon from November 2018

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The issue in GetHuman-paogarba's own words
I just visited the Boca Tanning Salon located at ***** Pines Blvd, Pembroke Pines Florida. I purchased * tanning sessions on order number ********** on the **th of August. When I arrived at the Pines location, there was a sign on the building that said they had closed and to please visit the Weston location found at **** Weston Rd. When I arrived there I was promtly told that they are not accepting any Groupon purchases. I told the lady behind the counter that I had * sessions left and that they should honor it. She said that they are not affiliated with the pines location. I said that's impossible as I had taken a picture of the sign on the building that told advised to come to the Weston location. She said rudely that there is nothing she can do! I'm requesting a refund of the purchase price as I'm not receiving the services I've paid for! I can and will provide the photo of the sign if need be. Pleasect me at my email address. My name is Paola Garbanzo, email address is *****@***.com. Thank you
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Customer service issue
Reported by GetHuman-paogarba
Nov 27th, 2018 - 9 mons ago
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GetHuman-paogarba started working on this issue
Nov 27th, 2018 12:17am