Hi - I ordered a groupon for * people to visit the Great Escape Room in San Diego. Unfo...

GetHuman1633070's customer service issue with Groupon from November 2018

95241 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1633070's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1633070's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1633070 will want to follow the link below to head to their help center. We will check on GetHuman1633070 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1633070 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1633070's own words
Hi - I ordered a groupon for * people to visit the Great Escape Room in San Diego. Unfortunately, it must be booked by December * and I am unable to get a date within this timeframe. I spoke with someone from the organization and they said I should request a refund since they are unable to accommodate me. They also said they will be reopening next year with new concepts, which I hope to visit. Thank you for your help with this.
GetHuman1633070 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1633070 fixed the problem
We are waiting for GetHuman1633070 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1633070 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1633070
Nov 26th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 95241 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1633070 started working on this issue
Nov 26th, 2018 11:56pm