Hi - I ordered a groupon for * people to visit the Great Escape Room in San Diego. Unfo...
GetHuman1633070's customer service issue with Groupon from November 2018
Help with my Groupon issue
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GetHuman1633070's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1633070 will want to follow the link below to head to their help center. We will check on GetHuman1633070 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1633070 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1633070's own words
Hi - I ordered a groupon for * people to visit the Great Escape Room in San Diego. Unfortunately, it must be booked by December * and I am unable to get a date within this timeframe. I spoke with someone from the organization and they said I should request a refund since they are unable to accommodate me. They also said they will be reopening next year with new concepts, which I hope to visit. Thank you for your help with this.
GetHuman1633070 did not yet indicate what Groupon should do to make this right.
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