My wife booked an snorkel trip through groupon on November **th. We were having issues...

GetHuman1633058's customer service issue with Groupon from November 2018

3 views
 | 
95239 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1633058's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman1633058 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1633058's own words
My wife booked an snorkel trip through groupon on November **th. We were having issues using it through the merchants website and then hit the redeem button. We were in Washington state when we redeemed it and the trip is in Hawaii. The voucher code is JRCGEKKC. We called the merchant today and they said that they were unable to help us and that we needed to contact groupon. All we want is a new voucher or a refund since we were unable to use it.
GetHuman1633058 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1633058 fixed the problem
We are waiting for GetHuman1633058 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1633058 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1633058
Nov 26th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 95239 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1633058 started working on this issue
Nov 26th, 2018 11:55pm