I bought a * massage package from Broomfield massage on Nov **. Contacted them to make...

GetHuman-hikingis's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hikingis's own words
I bought a * massage package from Broomfield massage on Nov **. Contacted them to make my appointment (texted them because they online appointment center did not work). set up a massage for today at **:**. got a confirmation for appointment by texted. I waited until **:**, no one showed up. I texted that I was there at **:** for my **:** appoint. No response. No response still. Would like a refund for non-delivery of service. Also, groupon site says I have redeemed my voucher which I have not.
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Groupon

Customer service issue
Reported by GetHuman-hikingis
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-hikingis started working on this issue
Nov 26th, 2018 9:23pm