Twice in the past * weeks I have ordered a * pack of temporary hair colors...the first...

GetHuman-steviepe's customer service issue with Groupon from November 2018

1 view
94906 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-steviepe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-steviepe's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-steviepe will want to follow the link below to head to their help center. We will check on GetHuman-steviepe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-steviepe may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-steviepe's own words
Twice in the past * weeks I have ordered a * pack of temporary hair colors...the first time I received a cell phone case* I returned and re-ordered like the Groupon assistant told me that was all I could do. Now I got the * pack order BUT IT ONLY CONTAINED * OF THE HAIR COLOR TUBS. And * of the tubs were green. So I’m missing, blue, silver and white hair color paste. I again emailed Groupon to contact company and have them send me the * missing colors. They said if I kept them they would credit me $**.** (I paid $*.** each and am missing * colors). Also I no longer see this deal, so would love if they could just send me my * promised missing colors
GetHuman-steviepe did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-steviepe fixed the problem
We are waiting for GetHuman-steviepe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-steviepe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-steviepe
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 94906 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-steviepe started working on this issue
Nov 26th, 2018 8:45pm