I purchased * Groupons that had redemption codes. I went to the site and placed my orde...

GetHuman-kerrigde's customer service issue with Groupon from November 2018

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The issue in GetHuman-kerrigde's own words
I purchased * Groupons that had redemption codes. I went to the site and placed my orders, but now they’re saying that the third order didn’t get placed, and the redemption code is no longer available. I was told to get the code from Groupon. Below is the email I sent to the company and their response.**I can provide screen shots if you need.**Thank you,*Kerri Gaglioti ***From: info ******@***.com**Date: November **, **** at **:**:** AM MST*To: Kerri Gaglioti ******@***.com**Subject: Re: My missing third order...**Hello Kerri, **Only * order was redeemed. *Please contact Groupon directly for the *rd * letter voucher code to redeem on our website. ******************************************From: Kerri Gaglioti ******@***.com**Sent: Saturday, November **, **** *:** PM*To: info*Subject: My missing third order...**Hi-**I purchased * “deals” from Groupon, and put them into your site. One of the orders I decided to add on another purchase. I got confirmation for * of the orders, but not the *rd. Not sure what went wrong, but I want to make sure the *rd order that I paid for through Groupon will be fulfilled...**I’m sending screen shots of what I’m seeing in Groupon, your website and my bank account (it shows the total for Groupon and for your site), and that will also show the order numbers as well.**Thanks for your help-*Kerri Gaglioti
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Groupon

Customer service issue
Reported by GetHuman-kerrigde
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
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GetHuman-kerrigde started working on this issue
Nov 26th, 2018 8:26pm