I am attempting to place my FIRST order with Groupon and wanted to use the promo code T...

GetHuman-fawney's customer service issue with Groupon from November 2018

3 views
 | 
94441 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-fawney's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fawney's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fawney will want to follow the link below to head to their help center. We will check on GetHuman-fawney later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-fawney may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-fawney's own words
I am attempting to place my FIRST order with Groupon and wanted to use the promo code TEN as I saw on dealcatcher website that your FIRST order gets $**. off $**. order. I forgot to add the promo code and accidently hit order completion. So, within ** minutes cancelled the order. Re-entered order and tried to place order with the promo code which it now says expired as it would apparently be my SECOND order?? How do I get this to work?
GetHuman-fawney did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-fawney fixed the problem
We are waiting for GetHuman-fawney to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fawney fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-fawney
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 94441 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fawney started working on this issue
Nov 26th, 2018 5:06pm