Groupon order ********** was for mattress and bed frame. Frame was left on first floor...

GetHuman1621562's customer service issue with Groupon from November 2018

3 views
 | 
94424 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1621562's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1621562's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1621562 will want to follow the link below to head to their help center. We will check on GetHuman1621562 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1621562 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1621562's own words
Groupon order ********** was for mattress and bed frame. Frame was left on first floor hallway because truckers said it was too difficult to bring to second floor. I want Groupon to contact Ryder to complete delivery of frame and remove old mattress as promised. I have live chatted ** times in last * days with NO success.
GetHuman1621562 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1621562 fixed the problem
We are waiting for GetHuman1621562 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1621562 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1621562
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 94424 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1621562 started working on this issue
Nov 26th, 2018 4:58pm