This happened Saturday night, I it hasn't sent the items, so I really need a resolve th...
GetHuman1619739's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1619739's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1619739's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1619739 will want to follow the link below to head to their help center. We will check on GetHuman1619739 later to make sure it's all set or try to help escalate.
This happened Saturday night, I it hasn't sent the items, so I really need a resolve this morning if at all possible. On Sat night, I ordered my goods vis the Groupon app, once I ordered, the confirmation email told me it was being shipped to the wrong address. It won't let me know update this after the order for whatever reason, so I lost my credit that I had, canceled my order, and ordered everything again making certain I had put in the correct address this time. I ordered it, it said it was heading to the correct address, so I went on with my evening. However, a few hours later, I checked my email and the confirmation email from Groupon said it was being shipped to the OLD address again. The order doesn't ship until this morning, is there ANYWAY, you can update the shipping address to my new address?? **Thank you in advance,**-Worried and Frustrated
GetHuman1619739 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1619739 fixed the problem
We are waiting for GetHuman1619739 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.