I tried to purchase tickets for ICE a few days ago and I got a message back that the or...

GetHuman-lisahie's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lisahie's own words
I tried to purchase tickets for ICE a few days ago and I got a message back that the order didn't go through with my CC ..... so I used a different CC...when I went to redeem and print out my coupon It looks like they charged me Twice*I would like to get a refund on the two tickets that were charged twice.First check to see that there are * tickets total. It's confusing. If there are * please cancel * of the tickets. Please refund the card ending ****.This is the CC that your site said didn't go through. Thanks. Lisa Hiestand
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Groupon

Customer service issue
Reported by GetHuman-lisahie
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman-lisahie started working on this issue
Nov 26th, 2018 2:08pm