The location I wanted to visit "Kainos" has closed. November **th was their last day in...
GetHuman-mjsergha's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-mjsergha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mjsergha's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mjsergha will want to follow the link below to head to their help center. We will check on GetHuman-mjsergha later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mjsergha may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mjsergha's own words
The location I wanted to visit "Kainos" has closed. November **th was their last day in business and I would like to receive a refund. **I would also like to return Groupons for the "Aja Noodle Co." and "James Brown's Place". These locations are too difficult for me to get to and I did not realize that the order came with two separate certificates rather than just one. It is too difficult for me to drive to these places, especially twice.**Thank you, I really appreciate it.
GetHuman-mjsergha did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mjsergha fixed the problem
We are waiting for GetHuman-mjsergha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.