I have purchased the following.*The order number for your purchase on March **, **** is...

GetHuman1625653's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1625653's own words
I have purchased the following.*The order number for your purchase on March **, **** is ****-******-******.*I went to use my residual value as my promo valued had expired. I ordered and at the time of payment I was told they won't accept the voucher*code as the ownership had changed and they now don't accept Groupon. I wound up paying the full bill. I went there with the purpose of using the balance. Had I known this, I wouldn't have gone there.*Now I am asking for a full refund. *I wish I could claim the bill I paid.*Will appreciate your help.*And BTW I had to literally struggle to find out how to reach you guys. On your site, there is no where I could find anything. Whenever I click on "Support" takes me to the FAQ.*Even one time I wrote an e-mail but never got a reply. Wish it could be better in that direction. Very much frustrating.*Wait to hear back from you. Hope I do get a reply.*Pravin Turakhia
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Groupon

Customer service issue
Reported by GetHuman1625653
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1625653 started working on this issue
Nov 26th, 2018 7:40am